חוות דעת אורחים על מלון לאונרדו רויאל באדן באדן

Excellent hotel reception staff are amazing especially Norberto. Restaurant staff especially Andre and Christophe are below average (and I am being polite) so would not recommend restaurant or bar.

Perfect base for explore Baden Baden.

Stayed at Leonardo Royal hotel with my son whilst on a bike tour. We arrived very hot and sweaty after a day riding in sweltering heat from Reims and were offered a glass of water each which was a kind gesture and greatly appreciated. The hotel is lovely and clean and the room exceeded our expectations with great facilities and a very comfortable bed. The breakfast was delicious with plenty of food and drink options. The hotel staff especially the receptionists were extremely helpful and friendly. Overall a fantastic stay and highly recommended.

Nice hotel in a quiet area. Pros: The check in staff was very nice, the room was spacious, nice and clean, the pool area was great. Cons: They don't have a limited amount of parking spaces that they sell out, but the number of spaces are limited. Meaning that they sell out more than the capacity. We came back after dinner and the parking was completely full so we had to find street parking (and it was pouring). Not good. The sound proof of the windows in the room are not good, but since it was a quiet area it wasn't a big issue for us.

OUR CHECK-IN WAS AMAZING! THE FRONT RECEPTIONIST ASSISTED US WHEN WE ARRIVED AT THE INCORRECT HOTEL LOCATION DUE TO A TRAVEL BOOKING ERROR. SHE WAS WONDERFUL, FOUND US A BEAUTIFUL ROOM IN YOUR HOTEL, LOOKED AFTER CANCELLING OUR ORIGINALLY BOOKED HOTEL, AND CHECKED TO MAKE SURE WE WERE HAPPY WITH ALL THE CHANGES. SHE MADE A POTENTIALLY STRESSFUL SITUATION TURN OUT ABSOLUTELY WONDERFUL!! THANK YOU SO MUCH!!

The hotel was great and Natalie on reception was fantastic

I really enjoy my stay here, the only topic I didn't like was the parking, I got told there was no warranty in the availability of a parking spots, fortunately there was at least 1 during the time I was there.

Easy check in with safe parking. Great room size

Fantastic hotel only a short walk from town centre. A perfect escape with good food, great spa and swimming pool area and well equipped gym, and the room was first class. I will definitely make this my first choice when I return to the area.

Great place, nice atmosphere and convenient. Friendly and helpful staff

Enjoyed the hotel swimming pool and the local venue's for swimming very much. The staff I interacted were friendly and helpful and the breakfast was a very nice variety of good food.

I enjoyed this hotel with the facilities and definitely will come again

Just one welcoming and smiling face after a long drive made me feel I was in the right place, thanks Criston

Excellent hotel. What was pleasant was the ability to be nude and comfortable in the spa area

Loved the stay we drove around the mountains had great food and only found it by chance will defo be coming back

Very nice and clean hotel with very friedlich staff.

Ok

We like the location of the hotel and they have redecorated it nicely but the guests are very inconsiderate, shouting throughout the night and slamming, doors and at breakfast one couple was packing the breakfast food into their bag taking dozens of rolls & cupcakes, filling a bottle with the buckwheat and packing cold cuts, vegetables and fruit; it was truly shocking to see and very upsetting. We kept looking at them in disgust as this will only make it more expensive for us the next time we stay.

The staff were really nice. The hotel has a good location and is conveniently close to the center of town. The room was quite spacious and comfortable but was freshly painted and the smell of paint was strong. We did not take advantage of the spa center as guests were expected to be naked in the sauna which is not something we are used to.

I had a wonderful stay at this hotel. The rooms were very clean and well-maintained, and everything was perfectly organized. The food was excellent, and the atmosphere was very pleasant. Special thanks to the young lady at reception who went above and beyond - when I needed to make an urgent WhatsApp call and had issues with my phone, she kindly let me use her personal phone. I don't remember her name, but this level of service and personal care made my stay truly memorable.

We enjoyed newly renovated pool and saunas.

Secluded, quiet, clean, good neighborhood, walkable to city, easy acces to and from Autobahn

The hotel it's located closed to the centre, 10 minutes walking your get there. And they have parking. Also Gym and staff were very friendly.

They refurbished the hotel nicely but they don't have a towel heater in the bathrooms which is always nice to dry and heat your towels and robes. The door to the room opened on the wrong side so you had to squeeze in with your bags between the door and the wardrobe. The TV was not centered with the bed which was odd and the room lighting was nice but not bright enough for packing or doing paperwork. The pillows are too big and square they need to have a normal size pillow. The reception staff never once acknowledged me when I walked past the 3 days we were there and they weren't busy!

The hotel and its offerings were a pleasant surprise for us as there was little information on the website. Located in a quiet neighborhood and with free parking, it was an easy 10-15 min walk into the center. The spa and gyms were top notch. The only comment I’d have is the reception staff could be a bit more friendly. We asked for a few things that weren’t in the rooms, and they provided them, but I felt like I was interrupting them. The spa area had no towels when we visited so we had to go to the front desk in our bath robes to ask for them.

Absolutely amazing hotel that made my 30th truely memorable

I would highly recommend this hotel. From the moment I stepped inside, I had a good feeling and there was a great atmosphere. The reception areas and lounge areas are so inviting and comfortable and stylish. I loved that everywhere was very spacious and not cramped. It was warm and clean and the interior design was elegant and cosy. Our room was stunning - very quiet with a beautiful Mountain View. Everything was clean and the bathroom and shower were luxurious. We appreciated all the little details like the complementary water, the dressing torches at the bedside, the coffee machine and tea in room, the nice flat screen TV, the spacious room etc. we would love to stay in this hotel again and would certainly choose a Leonardo hotel in another destination. We chose here because of the price, the car parking included, and we read lots of other great reviews about the place. If we had more time, we would have used the spa facilities- pool, sauna, gym. It feels like a boutique hotel. The water and sweets and fruit at reception were also a nice touch. We enjoyed delicious cocktails at the bar. Christan who checked us in, and Kamce, who made our cocktails were both fantastic. Danke Schön

We felt really looked after and our room was excellent, clean, comfortable and stylish. Thank you for such a wonderful stay!

Slightly disappointed with my stay at the hotel. Attractions that made me book in the first place were shut and younger staff in reception were not particularly welcoming. The lady from Namibia however (Samia?) was excellent and others could learn from her people skills. Quality of rooms good.

The Leonardo hotel is a sweet hotel stay in walking distance to the old town of Baden-Baden with free parking on site. It is hidden in a cosy neighbourhood of Lichtental.